As part of my work in crisis intervention, I'd see couples and families all the time who were struggling to get through major issues in their lives. As a professor, I've had to mediate between students assigned to work on group projects together. In both situations, conflicts would arise and we'd have to find a way to overcome them. I noticed a pattern emerge, however, that, when present, would halt progress dead its tracks. When one person refuses to acknowledge their contribution to their own problems, it can be very difficult, if not impossible, to find a resolution
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